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How to File a
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COMPLIANCE DEPARTMENT MISSION STATEMENT |
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The purpose of the Compliance
Department of the Louisiana State Board of Practical Nurse Examiners is to
assure that the licensed practical nurse(s) are providing safe, quality
care to all of the patients, residents, or clients who are ill, disabled
or dependent on others for their well being.
To ensure public trust and maintain the highest of standards, the
Compliance Department is designed to investigate a situation in which a
nurse allegedly fails to practice appropriately in accordance with the
rules and regulations set forth in the Louisiana Revised Statutes.
In order to seek a fair resolution, this investigation requires a
gathering of pertinent facts from the complainant to determine if a
violation has occurred. |
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WHO CAN FILE A COMPLAINT? |
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Anyone
may file a complaint if they believe a licensed practical nurse has
violated the law and/or provided substandard care.
Complaints are received from consumers, their families, other
members of the health care industry, law enforcement agencies, self report
from an LPN, and health
care facilities.
All licensed health care professionals, including L.P.N.s must
report any other health care professional who they believe is behaving in
an illegal, unethical, or incompetent manner (LA Administrative Code.
Title 42. Part XLVII. Section 306). |
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PATH OF A COMPLAINT
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Click:
Path of a
Complaint.
(Note: If you do not have Adobe
Acrobat Reader, scroll down for information on how to download it.)
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WHAT TYPE OF CONDUCT SHOULD BE REPORTED? |
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Conduct
that violates expected standards of care that may result in harm to any
person must be reported.
There is no list of what should be reported.
If there is a question about whether a nurse's conduct should be reported,
please contact the Board office for clarity. |
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Examples of conduct that demonstrate poor
judgment or skill resulting in violations of the Nurse Practice Act that
are reportable to the Board are as follows: |
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Suspected Drug Diversion |
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Falsification of
Documents |
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Impairment |
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Positive Drug Screen, Without Valid
Prescription |
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Misappropriation/Theft |
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Exploitation of Patient |
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Physical/Verbal Abuse |
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Patient Neglect |
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Sexual Abuse/Boundary Violations |
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Medication Errors |
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Giving Medications Without An
Authorized Order |
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Criminal Charges, Arrest, or
Convictions |
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Failure
to Assess or Intervene on Behalf of the Patient |
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HOW DO I FILE A COMPLAINT? |
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*
All complaints made to the board are investigated. |
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In order to expedite
the processing of your complaint, we have three forms for use in reporting
an LPN, one for consumers, one for facilities and one for an LPN to
self-report. Please click on
the form you need and follow the instructions below. |
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Note: To download the forms,
you will need Adobe Acrobat Reader. |
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Click the icon or visit www.adobe.com
if you do not have this. |
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Consumer
Complaint Form |
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Facility
Complaint Form |
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Self-Report
Form |
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When using the form(s),
please submit the correct names, addresses, and telephone numbers, both
home and business, of all persons named in the complaint, including that
of the complainant, the nurse and all others.
All blanks should be filled in as completely as possible.
Mail or fax the complaint form, along with the information listed above to: |
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LOUISIANA
STATE BOARD OF PRACTICAL NURSE EXAMINERS |
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ATTN:
COMPLIANCE DEPARTMENT
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3421 NORTH
CAUSEWAY BLVD.
SUITE 505
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METAIRIE,
LA 70002 |
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PHONE: 504-838-5791 |
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FAX:
504-838-5279 |
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Thank
you in advance for your concern to help maintain the highest professional
care in Louisiana.
If you have any questions, please feel free to contact the Board
office @ (504) 838-5791. |
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